Contact us

To help us direct your question to the best team to provide an answer please select which option best describes you.

  • I would like to speak to someone about setting up a new account
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  • I'm an existing customer and need help with my account
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  • I’m looking to integrate payments to my software platform or application
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  • I’m a member of the media
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Supporting your every success

A service-first organisation that delivers unparalleled customer support, whenever you need it.

Existing business customers

Are you having trouble with any of the payment solutions provided by Paysafe for your business? The best way to get support is to first login to review your account and get in touch with your account manager.

Login

Sales inquiries

Fill out the form and tell us more about your business. One of our payment solutions consultants will get back to you to help you build your strategy. See how plugging into Paysafe can help grow your business today.

Get in Touch with Sales

Digital wallet customers

Have a question about your digital wallet account? Select the brand of your wallet below to get help.

SkrillNeteller

Online cash customers

Please select the eCash service you are using below so we can get you to the right place.

PaysafecardPaysafecashviacashSafetyPay

Our commitment to you

Whether you’re a business customer or a partner, we promise that you'll always receive the support, and the tools, you need to build and grow.

Plug into Paysafe, and a partnership you can depend on.

“No other processor even comes close to the service, the people, and the response times provided by Paysafe.”

“No other processor even comes close to the service, the people, and the response times provided by Paysafe.”

- Sagar H.

The tools, the talent

We provide the best tools for the job - including dedicated client service teams with in-depth analytics and self-service resources.

And, if you need a little extra help, our talented Customer Services team are always on hand to provide the following:

  • dedicated client service teams
  • Onboarding and integration specialists
  • Dedicated teams for partners
  • Live and on demand training